NetID 2-Step Support

About NetID 2-Step

Visit the NetID 2-Step page for more information about this service.

Get Started

1. Install the Duo Mobile app (preferred) or enroll online. 
2. Complete NetID 2-Step enrollment.

Learn

See the below help articles and FAQs for step-by-step instructions on how to use NetID 2-step.

Install Duo Mobile app

• How to Install the Duo Mobile App

Enrolling for the first time:

• How to Enroll my Mobile Phone Device with NetID 2-Step
• How to Enroll my Android tablet or iPad with NetID 2-Step
• How to Enroll my Landline (Office or Home) Telephone with NetID 2-Step

After enrolling at least one device, how to add more devices:

• How to Add a New Mobile Phone Device to my NetID 2-Step Account

• How to Add a New Android Tablet or iPad to my NetID 2-Step Account
• How to Add a New Landline (Office or Home) Telephone to My NetID 2-Step Account

After enrolling at least one device, how to log in:

• How to Log into NetID 2-Step with a Phone Call
• How to Log into VPN Pulse Secure using NetID 2-Step
• How to Log into NetID 2-Step with a Duo Key Fob Hardware Token Passcode
• How to Log into NetID 2-Step with a Push to the Duo Mobile App on my Mobile Device
• How to Log into NetID 2-Step with a Text Message Passcode on My Mobile Phone Device

Other How-Tos

• How to Reactivate Duo Mobile
• How to Delete a Device from my NetID 2-Step Account

Need help? Contact us.