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How to Add a New Landline (Office or Home) Telephone to My Duo Account

  1. Go to the Online Toolkit.
  2. Enter your NetID and password, and click Login.

    CAUTION: If you automatically receive a prompt (e.g., call or push), click Cancel.
  3. On the Duo screen, click Add a new device

    NetID 2-step screenshot

    You will be asked to confirm that it’s really you by performing an existing Duo login.
  4. Using a device that you currently have enrolled, complete the Duo login.

    NetID 2-step screenshot
  5. Click Landline, and click Continue.

    NetID 2-step screenshot
  6. In the drop-down menu, click a country.
  7. Enter your phone number, click the checkbox to confirm the correct number, and click Continue.

    NetID 2-step screenshot
  8. Click Done.

    NetID 2-step screenshot

    Congratulations! You have added a new landline for Duo login.