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How to Delete a Device from my Duo Account

  1. Go to the Online Toolkit.
  2. Enter your NetID and password, and click Login.

    CAUTION: If you automatically receive a prompt (e.g., call or push), click Cancel.
     
  3. Click My Settings & Devices.

    duo screenshot

    You will be asked to confirm that it’s really you by performing an existing Duo login.
  4. Using a device that you currently have enrolled, complete the Duo login.

    NetID 2-step screenshot
     
  5. Next to the device that you would like to delete, click the Device Options.

    NetID 2-step screenshot
     
  6. Click the Trash icon.

    NetID 2-step screenshot
     
  7. In the dialogue box, click Remove.

    NetID 2-step screenshot
     
  8. Click Done.

    NetID 2-step screenshot

    Congratulations! You have deleted a device from your Duo account.