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Zoom Support

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Get Started

Faculty, Staff, and Students have Zoom Pro access. Use your NetID and password to log into the App or via a Web Browser. See the information below to help get you started using Zoom. Also, see Zoom's Getting Started site.

Equipment Needed to get Zoom Ready

  • A computer or mobile device
  • An Internet connection
  • Speakers and a microphone
  • A webcam

See all system requirements and recommended equipment.

Zoom License Types

Zoom Meetings and Webinars are similar yet differ in functionality and purpose. Faculty and Staff can submit a request for a temporary Zoom license upgrade for large meetings or webinars. More about Zoom license types


See the below help for step-by-step instructions on how to use Zoom.

Best Practices for Online Meetings

See these tips and tricks to help ensure your next online meeting goes smoothly, making it a better experience for everyone.

ITAC Live Zoom Training

Live training sessions by ITAC is offered to faculty and staff both in a classroom setting and online. Register for a ITAC live training session.

Zoom Live Training

Live training sessions offer an in-depth review of Zoom services and allow users to submit questions and interact with the trainers. All attendees receive a recording of the event. Register for a live training session.