Zoom Support
Quick Links
Get Started
Faculty, Staff, and Students have Zoom Pro access. Use your NetID and password to log into the App or via a Web Browser. See the information below to help get you started using Zoom. Also, see Zoom's Getting Started site.
Equipment Needed to get Zoom Ready
- A computer or mobile device
- An Internet connection
- Speakers and a microphone
- A webcam
Zoom License Types
Zoom Meetings and Webinars are similar yet differ in functionality and purpose. Faculty and Staff can submit a request for a temporary Zoom license upgrade for large meetings or webinars. More about Zoom license types
Learn
See the below help for step-by-step instructions on how to use Zoom.
Best Practices for Online Meetings
See these tips and tricks to help ensure your next online meeting goes smoothly, making it a better experience for everyone.
ITAC Live Zoom Training
Live training sessions by ITAC is offered to faculty and staff both in a classroom setting and online. Register for a ITAC live training session.
Zoom Live Training
Live training sessions offer an in-depth review of Zoom services and allow users to submit questions and interact with the trainers. All attendees receive a recording of the event. Register for a live training session.
Setup
- Equipment and System Requirements
- Log into the Zoom App
- Log into Zoom Online
- Install the Zoom Outlook Plugin
- Profile Settings
- Meeting Settings
- Schedule Privilege (Delegate) Settings
- Test Your Video
- Test Your Audio
Scheduling and Hosting Meetings
- Schedule a Meeting
- Schedule a Meeting with Outlook
- Schedule a Recurring Meeting
- Schedule a Webinar with Registration
- Join a Meeting
- Start or Join a Scheduled Meeting as the Host
- Host Controls
Sharing
Recording
Faculty
Students
Meetings
- Host Meeting Controls
- Manage Recordings
- Manage Breakout Rooms
- Manage Webinar Participants
- Start an In-Meeting Chat
- Closed Captioning
- Breakout Rooms
- Share a Whiteboard
- Polling
Webinars
Troubleshooting
