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Division of Information Technology IT Assistance Center
Texas State Division of Information Technology IT Assistance Center Support Zoom Support

Zoom Support

About Zoom

Visit the Zoom page for more information about this service.

Get Started

Faculty, Staff, and Students have Zoom Pro access. Use your NetID and password to log into the App or via a Web Browser. See the information below to help get you started using Zoom. Also, see Zoom's Getting Started site.

Equipment Needed to get Zoom Ready

  • A computer or mobile device
  • An Internet connection
  • Speakers and a microphone
  • A webcam

See all system requirements and recommended equipment.

NOTE: Windows S-Mode is not supported.

 

Zoom License Types

Zoom Meetings and Webinars are similar yet differ in functionality and purpose. Faculty and Staff can submit a request for a temporary Zoom license upgrade for large meetings or webinars. Departments can also purchase Zoom Webinar licenses for exclusive departmental use. More about Zoom license types.


TXST-specific Zoom Virtual Backgrounds

Whether you've got a busy office space or just want to present yourself in a different location, the Zoom Virtual Background feature allows you to display an image as your background during a Zoom Meeting. Check out these backgrounds made just for our TXST community.

Learn

See the below help for step-by-step instructions on how to use Zoom.

Best Practices for Online Meetings

See these tips and tricks to help ensure your next online meeting goes smoothly, making it a better experience for everyone.

Prepare for your upcoming live stream or video conference event using this pre-event checklist.

Avoid unwanted activity in your meetings and classes by locking down your Zoom settings.
 

ITAC Zoom Training

Live training sessions by ITAC are offered to faculty and staff both in a classroom setting and online. Register for a ITAC training session

Can't make it to a live session? Watch our Getting Started with Zoom and Zoom for Faculty recorded sessions.
 

Zoom Vendor Training

Zoom experts offer live training sessions covering an in-depth review of Zoom services and allow users to submit questions and interact with the trainers. All attendees receive a recording of the event. Register for a Zoom live training session.

 

Advanced Zoom Room Features in DLP Classrooms

Live Zoom Room training sessions by ITAC is offered to faculty teaching in Distance Learning Platform (DLP) classrooms. Learn how to integrate Zoom into your instruction. Register for a ITAC live training session.

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