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How to Use Teams on Your Mobile Device to Make Calls

Microsoft Teams has the ability to let you make phone calls from the Teams app on your mobile device. There are several ways to make phone calls:

NOTE: If you wish to answer Teams calls using your mobile device, make sure to keep the Teams app open, otherwise your phone will not ring.


Calling Using the Dialpad

  1. At the bottom of the screen, swipe up to expand the menu, and tap Calls.

    select call
     
  2. To access the dial pad, tap phone+ icon.

    call button

     
  3. On the dial pad, enter the 10-digit phone number you are calling (e.g., 512-245-2111), and tap the phone icon.

    NOTES:
    You do not need to dial 9 to get an outside line.
    To call on campus, dial 5.#### OR dial the 10-digit number 512.245.####.
    To call off campus, dial the full 10.digit number (### . ### . ####).

    dial pad
     

Note: if you are dialing long-distance, after you dial the number (1+area code+number), you will hear a quick series of tone. Enter your long-distance PIN after the tones using the dial pad.

CAUTION: Use the dial pad on your mobile device to dial numbers from your personal phone number and to make emergency calls to your country-specific emergency number. 

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Calling Using the Contacts List

  1. At the bottom of the screen, swipe up to expand the menu, and tap Calls.

    select call
     
  2. To access the dial pad, tap phone+ icon.


    call button
     
  3. To access the Contacts list, on the dial pad screen, click the People tab .

    dial pad
     
  4. In the To field, enter the name of the person you wish to call.

    seach contacts
     
  5. Next to the person's  name, tap the phone icon.

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Calling Using Call History

  1. At the bottom of the screen, swipe up to expand the menu, and tap Calls.

    select call
     
  2. Tap History.
    Your call history will be on the main screen.
  3. Tap the person's name you wish to call.

    Call History

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Calling Using Voicemail

  1. Tap Calls Calls button
  2. On the main page, click the Voicemail tab at the top of the screen.
  3. Select the contact you wish to call from the list of contacts.

    Voicemail List

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