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How to Add a New Android Tablet or iPad to my NetID 2-Step Account

Step 1: On your mobile device, install the Duo Mobile app.

  1. Go to your app store, search for Duo Mobile, and install the app.
    Duo Mobile app
     
  2. If asked, allow the Duo Mobile app to send notifications to your iPad or tablet.
    notifications screen

Step 2: On your computer, begin NetID 2-Step enrollment.

  1. Go to the Online Toolkit.
  2. Enter your NetID and password, then click Login.

    CAUTION: If you automatically receive a prompt (e.g., call or push), click Cancel.
     
  3. On the NetID 2-Step screen, click Add a new device.
    NetID 2-step screenshot

    You will be asked to confirm that it’s really you by performing an existing NetID 2-Step login.
     
  4. Using a device that you currently have enrolled, complete the NetID 2-Step login.
    NetID 2-step screenshot
     
  5. Click Tablet, and click Continue.
    NetID 2-step screenshot
     
  6. Next to iOS or Android, click the appropriate radio button, and click Continue.
    NetID 2-step screenshot

Step 3: Scan the barcode and complete enrollment.

  1. On your mobile device, open the Duo Mobile app.
    Duo Mobile app
     
  2. Tap Add Account. A barcode reader opens.
    Duo mobile app screenshot
     
  3. On the computer screen, click I have Duo Mobile installed. A barcode displays.
    computer screenshot
     
  4. To scan the barcode, hold your mobile device up to computer screen.

    Once scanned, a green check box will display on the computer screen’s barcode. Also, in the Duo Mobile app on your mobile device, Texas State University will be displayed.
    Duo mobile app screenshot
     
  5. On the computer screen, click Continue.
    computer screenshot
     
  6. Click Done.
    NetID 2-step screenshot

    Congratulations! You have added a new Android tablet or iPad for NetID 2-Step login.