Mediaflo FAQs

Does federal law protect class content posted online? 

When you make a recording of a course meeting or student created course content and post it online, you may be revealing information about students that is protected by a federal law known as FERPA. Under FERPA, students have the right to control the disclosure of personally identifiable information from their education record, including still or video images and voice recordings.
 
While you may not be worried about sharing information about yourself, you should be mindful of students' privacy rights when creating videos for your course. To ensure compliance with FERPA, you must not share (outside of class) videos that contain personally identifiable information of students unless you have secured written consent from the student.
 
If you have questions about privacy rights under FERPA, contact the Registrar's Office.

Is privacy a concern if I'm posting video online?

Privacy is absolutely a concern. To ensure compliance with FERPA, you must not share (outside of class) videos that contain personally identifiable information of students unless you have secured written consent from the student. While you will obtain consent from your students to record them, it's also important to protect their privacy as much as possible. Of course, you should also consider your own privacy when posting video online, just as you avoid over-sharing on social media. See the privacy settings for popular hosting sites below.
 
Protecting your privacy and the privacy of your students in a university setting allows students to learn and grow as a professional in their future field of choice without having to worry about possible negative consequences. Restricting access to the content and deleting the content at the end of the semester are 2 methods, documented below, that can help you protect your privacy.
 
This EDUCAUSE article explains more about why keeping your student information private is important.

Below are links to support pages for privacy settings on popular video hosting sites:

Do you want to delete your video at the end of the semester? Set up a calendar reminder in Outlook to delete your video.

My file is taking a long time to upload. What should I do?

Large files may experience significantly long upload times. When submitting media through the dropbox, make sure your computer must remain on, logged in, and connected to the internet. 

How much time should I give myself before I submit content in Canvas?

To allow adequate processing time, submit your content no less than 24 hours before the due date of your assignment. If your assignment is due in less than 24 hours, please submit your content and then contact your professor for further instruction.

I'm a student who just submitted content via Canvas. How can I access my uploaded content?

You will not be able to access your content after submission. If you need to view your submitted content, please contact your professor.

I'm receiving an error when I try to play my content. What do I do?

If you are receiving an error while trying to play Mediaflo content, please make sure you are using a supported system and browser. 

What kind of file can I submit to a Mediaflo Dropbox?

When uploading media to the Dropbox file size and type are important factors.

File size: The Dropbox will not accept files larger than 20gb. Large files may experience significantly long upload times.

File type: The Dropbox supports a variety of content types. The most common content types accepted are:

Video Audio
MP4 WAV
MOV MP3
WMV M4A
AVI WMA
MPG MTS

 

How can I access content I uploaded to a Mediaflo Dropbox?

You will not be able to access your content after submission. If you need to view your submitted content, please contact your professor.