Adobe Creative Cloud Support
Expiring Adobe CC and Acrobat DC License Information
On November 30, some Adobe Creative Cloud software currently in use at Texas State will expire and stop working. This affects software not obtained directly from Adobe’s website via the Adobe Creative Cloud desktop app, including Acrobat DC, used for working with PDF files.
- Faculty, Staff, Student Employees, and Graduate Assistants can learn how to install officially licensed Adobe CC apps, including Acrobat DC.
- Computer labs that currently have Adobe CC 2018 installed are not affected; however, older versions of the software will expire. If you have an older version of Adobe, request the newest version here.
- Adobe Captivate is no longer part of the Adobe CC suite. Submit a request to inquire about departmental pricing.
About Adobe Creative Cloud
Visit the Adobe Creative Cloud page for more information about this service.
Adobe Creative Cloud is available on these computer types:
Apps offered to individual Faculty, Staff, Student Employees, and Graduate Assistant accounts via the Adobe CC Desktop App are different from the Adobe CC 2018 Suite available in computer labs. See the Adobe Apps List and Comparison Table.
See the below help articles for step-by-step instructions on how to use Adobe Creative Cloud.
Adobe Website Resources
Visit these excellent resources to learn all things Adobe:
Need help? Contact us.